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WCCT-A1: 2018 Predictions: Heralding A New Era of Customer Experience

2018 Predictions: Heralding A New Era of Customer Experience By: Paul Serge   Published: Jan 9, 2018 Read more at: http://blog.genesys.com/2018-predictions-heralding-a-new-era-of-customer-experience/?utm_source=social&utm_medium=linkedin&utm_campaign=blog&hootPostID=b4f6bc16b52dba5f8bed7295b5e35f49 As is typically the case, the new year has been ushered in with a bevy of predictions. And, like most technology executives, I certainly have my own thoughts on what the upcoming year will [...]

By | 2018-01-12T08:32:17+00:00 October 30th, 2017|Economy|0 Comments